Thursday, October 18, 2007

Terrorists: don't read this!

I know how to shut down the WHOLE world... just cause everyone's computers to crash!! Yup, that will do it.

I mentioned a few posts ago that we were having difficulties with our home computer. That was irritating enough. I kept going into Paul's study to get online for one reason or another and daaa, no computer. So then I'd have to wait until I got to the office and hope that I remembered what I wanted to do. Atleast that was the case until Monday when our server here at the office decided to shut down and not wake up again. Now that would be tramatic enough on any given day but out of 365 days, it chose to let us down on only the 2nd most stressful day of the year in our office = October 15th which in IRSese is the last day people who extended their tax returns from April 15th could file their taxes. Believe me it was not pretty here on Monday. We usually pride ourselves in taking care of business with no excuses but Monday we were nothing but excuses. Actually just one, big FAT excuse ... a crashed server.

No, things have not gotten much better since Monday (thanks for asking). Our IT guy is pretty full of excuses too. Apparently this is all our fault (?!?!?!?!) Doesn't matter whose fault it is, we just need it back up and serving us again. Our payroll clients don't really care what the problem is because they just need their payrolls so their employees can pay their mortgages and credit cards. So you can see what a "dominos effect" this little stroke of bad luck is.

We are having to resort to different tactics to get our work done and into the hands of our clients. We were able to file every one's tax returns and we have been able to get payrolls done and quarterly taxes that are due this month have still been getting figured out but it is taking probably 3 times longer and those are not billable hours that we can pass on to our clients.

We have all become so dependent on our computers and internet and connections in the cyberworld, it is really scary how fast it can all come crashing down. I'm not saying computers aren't wonderful because they are and they serve us mostly problem free. But we are terribly vulnerable in this area... but then I wouldn't be surprised if the terrorists depend on their computers too!

1 comment:

erika said...

Wow - what a bummer! And stressful too! I hope everything gets up and running again.